News & Insights

Find out what's happening in the world of CX

Explore the latest thought leadership in the world of Customer Experience. Stay updated with industry trends, expert opinions, and valuable tips to enhance your CX strategy. 

Our latest CX Insights

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Find Your CX Truth

Diya Sikka, previous head of CX Accreditation and Training at NPSx, explains...

Editor’s Pick: Meet the Third Wave of CX

We’re featuring an interview withStanford Swinton, Founder of NPSx, as...

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